Delivery Tier Implementation Guide
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Overview
The WRH Master Curriculum is delivered across three distinct tiers, each calibrated to the acuity level, clinical environment, and participant population. This guide provides detailed implementation specifications for each tier, with particular emphasis on Session 12 (Internal Behavioral Conflict Systems), which mandates minimum Tier 2 delivery standards.
1.0 Tier 1: Community-Based Delivery (Low-Moderate Acuity)
1.1 Authorized Environments
Tier 1 delivery is appropriate for low-to-moderate acuity settings where participants are stable, community-dwelling, and have access to external clinical resources if needed.
- Vet Centers and community outreach programs
- Peer support groups and recovery organizations
- Outpatient behavioral health clinics
- Community colleges and adult education programs
- Workplace wellness initiatives
1.2 Facilitator Requirements
- Certification Level: Tier 1 Foundational Facilitator
- Training Hours: 40 hours of WRH System Logic Training
- Prerequisites: Background in peer support, behavioral health, or related field
- Annual Audit: One live session audit per year
1.3 Safety Infrastructure
- RGP Application: Standard RGP at session start and end
- Clinical Support: On-call clinical staff (not necessarily on-site)
- Crisis Protocol: Basic SPI awareness; warm handoff to external clinical resources
- Documentation: Standard session notes and adverse event reporting (Level 1 only)
1.4 Participant Screening
Participants must be screened to ensure they are appropriate for Tier 1 delivery:
- Stable psychiatric condition (no acute crisis in past 30 days)
- No active suicidal ideation
- Ability to self-regulate or access external support if dysregulated
- Informed consent acknowledging the non-clinical nature of the program
1.5 Session 12 Restrictions
Session 12 is NOT authorized for Tier 1 delivery. Organizations wishing to deliver Session 12 must upgrade to minimum Tier 2 (Structured) delivery standards.
2.0 Tier 2: Structured Program Delivery (Moderate-High Acuity)
2.1 Authorized Environments
Tier 2 delivery is appropriate for moderate-to-high acuity settings with structured clinical oversight and on-site or readily available clinical support.
- Intensive Outpatient Programs (IOP)
- Partial Hospitalization Programs (PHP)
- Residential treatment programs
- Day treatment centers
- Correctional behavioral health programs
- Military installation behavioral health clinics
2.2 Facilitator Requirements
- Certification Level: Tier 2 Core Facilitator
- Training Hours: 40 hours (Tier 1) + 60 additional hours = 100 hours total
- Prerequisites: Successful delivery of one complete Foundation Cohort (Sessions 1-26); Advanced Somatic Redline Recognition Training
- Annual Audit: One live session audit per year; quarterly competency review
2.3 Safety Infrastructure
- RGP Application: Mandatory RGP at session start and end; RGP available during session as needed
- Clinical Support: Licensed clinical staff on-site during all sessions
- Crisis Protocol: Full SPI Handoff Protocol; clinical staff co-located and immediately available
- Documentation: Comprehensive adverse event reporting (Levels 1-3); S-Prefix Metrics for all incidents
- Monitoring: Weekly adverse event review by Program Coordinator and Clinical Director
2.4 Participant Screening
Participants must be screened and deemed appropriate for Tier 2 delivery:
- Moderate psychiatric condition (stable on medication, in active treatment)
- No active suicidal ideation in past 14 days
- Ability to participate in group setting with clinical support available
- Informed consent acknowledging the non-clinical nature of the program and availability of clinical support
2.5 Session 12 Requirements
Session 12 is authorized for Tier 2 delivery with the following mandatory requirements:
- Clinical staff must be on-site during the session
- Participant activation levels (S-ACT) must be monitored continuously
- RGP must be available and deployed proactively if S-ACT exceeds 3
- Hardened Overlay HO-12.1 (Somatic Redline Protocol) must be implemented
- Facilitator must have completed Advanced Somatic Redline Recognition Training
- Post-session debrief with clinical staff is mandatory
3.0 Tier 3: Clinical-Intensive Delivery (High-Acute Acuity)
3.1 Authorized Environments
Tier 3 delivery is appropriate for high-acuity, acute settings where participants may be in crisis, recently hospitalized, or requiring intensive clinical oversight.
- Inpatient psychiatric units
- Psychiatric Residential Rehabilitation Treatment Programs (PRRC)
- Crisis stabilization units
- Acute care hospitals with behavioral health units
- Intensive residential treatment programs for complex trauma
3.2 Facilitator Requirements
- Certification Level: Tier 3 Master Facilitator
- Training Hours: 100 hours (Tier 2) + 100 additional hours = 200 hours total
- Prerequisites: Tier 2 certification; Institutional Risk Management Certification; demonstrated ability to train other facilitators
- Annual Audit: Two live session audits per year; quarterly competency review; annual ethics review
3.3 Safety Infrastructure
- RGP Application: Mandatory RGP at session start and end; RGP deployed proactively throughout session
- Clinical Support: Licensed clinical staff on-site and actively engaged throughout session; psychiatrist or psychiatric nurse practitioner available on-call
- Crisis Protocol: Full SPI Handoff Protocol with immediate clinical escalation; emergency services access on-site
- Documentation: Comprehensive adverse event reporting (Levels 1-4); S-Prefix Metrics for all incidents; real-time clinical notes
- Monitoring: Daily adverse event review by Clinical Director; weekly review by Program Coordinator and Compliance Officer
3.4 Participant Screening
Participants must be screened and deemed appropriate for Tier 3 delivery:
- Acute or severe psychiatric condition; may be in active crisis
- Recent suicidal ideation or self-harm (past 7 days) with active clinical management
- Significant difficulty with self-regulation; requires frequent clinical intervention
- Informed consent acknowledging the non-clinical nature of the program and intensive clinical support available
3.5 Session 12 Requirements (Highly Recommended)
Session 12 is authorized for Tier 3 delivery and is HIGHLY RECOMMENDED for optimal participant safety:
- Clinical staff must be on-site during the session with real-time monitoring
- Participant activation levels (S-ACT) must be monitored continuously with clinical documentation
- RGP must be deployed proactively and frequently; clinical staff may co-facilitate RGP
- All Hardened Overlays (HO-12.1, HO-12.2, HO-12.3) must be implemented
- Facilitator must be a Tier 3 Master Facilitator with extensive experience in high-acuity settings
- Post-session clinical debrief is mandatory; psychiatric consultation may be required
- Participant disposition and 7-day follow-up plan must be documented prior to session conclusion
4.0 Tier Selection Decision Matrix
| Factor | Tier 1 | Tier 2 | Tier 3 |
|---|---|---|---|
| Participant Acuity | Low-Moderate | Moderate-High | High-Acute |
| Clinical Support | Off-site | On-site | On-site + Intensive |
| Facilitator Certification | Tier 1 | Tier 2 | Tier 3 |
| RGP Frequency | Start/End | Start/End/As-needed | Proactive/Frequent |
| Session 12 Authorized | No | Yes (with requirements) | Yes (recommended) |
| Adverse Event Reporting | Level 1 | Levels 1-3 | Levels 1-4 |
| Monitoring Frequency | Monthly | Weekly | Daily |
5.0 Tier Transition & Escalation
5.1 Mid-Program Escalation
If a participant’s acuity level increases during program delivery, the following procedure must be followed:
- Identification: Facilitator or clinical staff identifies that participant is no longer appropriate for current tier.
- Assessment: Clinical Director conducts rapid assessment to determine appropriate tier level.
- Transition: Participant is transitioned to appropriate tier with minimal disruption to program continuity.
- Documentation: Transition is documented with rationale and date.
5.2 De-Escalation
If a participant’s acuity level decreases, transition to a lower tier may be considered with clinical approval and participant consent.
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